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A Balancing Act Customer Service
A Positive Perspective Customer Service
Absence Management Social & Corporate Responsibilities
Accountability and Governance under GDPR Data Protection, Information & Security
Active Listening Communication & Social Skills
Age Module Equality & Diversity
Ambiguity Workplace Wellbeing
An introduction to GDPR Data Protection, Information & Security
Anti-Money Laundering Social & Corporate Responsibilities
Anti-Slavery Social & Corporate Responsibilities
Appraisal Interviews Interview Techniques
Approaching New Customers Customer Service
Asking the Right Questions Communication & Social Skills
Benefits of Good Sleep Workplace Wellbeing
Better Judgement Workplace Wellbeing
Body Language Communication & Social Skills
Brand & Reputation Customer Service
Bribery & Corruption Finance
Bribery Act 2010 Social & Corporate Responsibilities
Budgeting Basics Finance
Career Planning Career Development
Caring for Vulnerable Customers Customer Service
Challenging the Status Quo Managing Change
Changing Behaviours Workplace Wellbeing
Coaching Management & Leadership
Coaching and Mentoring Management & Leadership
Collaborative Working Teamwork
Communicating under Pressure Communication & Social Skills
Communicating with Emotional Intelligence Communication & Social Skills
Communicating with Respect Customer Service
Company Culture Management & Leadership
Competition Law Social & Corporate Responsibilities
Computer Essentials – Introduction Computer Fundamentals Series
Computer Essentials – Test Computer Fundamentals Series
Confidence Personal Development
Creativity Workplace Wellbeing
Critical Thinking Workplace Wellbeing
Curiosity Workplace Wellbeing
Cyber Security Social & Corporate Responsibilities
Dangerous Substances Health & Safety
Data Protection, Information & Security Act 2018 Data Protection, Information & Security
Dealing with Conflict Teamwork
Dealing with Stress Personal Development
Decision Making Personal Development
Developing Leadership Management & Leadership
Digital Wellbeing Workplace Wellbeing
Disability Equality & Diversity
Display Screen Equipment Health & Safety
Driving at Work Social & Corporate Responsibilities
Effective Delegation Teamwork
Effective Meetings Teamwork
Effective Research Communication & Social Skills
Effective Writing Communication & Social Skills
Electricity Health & Safety
Email Etiquette Customer Service
Empathy Workplace Wellbeing
Equality & Diversity Introduction Equality & Diversity
Everyday Energy Workplace Wellbeing
Experiencing Change Managing Change
Expressing Yourself Communication & Social Skills
Fair Treatment of Customers Social & Corporate Responsibilities
Finance for non- Finance Managers Finance
Financial Wellbeing Workplace Wellbeing
Finding Your Role Model Teamwork
First Aid Health & Safety
First Impressions Career Development
Flexible Leadership Management & Leadership
Food Allergy Food Safety & Hygiene
Food Law Food Safety & Hygiene
Food Safety Hazards Food Safety & Hygiene
Food Safety Introduction Food Safety & Hygiene
Food Safety Management Food Safety & Hygiene
Food-Borne Illness Food Safety & Hygiene
Fraud Awareness Social & Corporate Responsibilities
Freedom of Information (Scotland) Data Protection, Information & Security
Freedom of Information (UK) Data Protection, Information & Security
GDPR Data Protection, Information & Security
Gender Reassignment Equality & Diversity
Giving and receiving Feedback Management & Leadership
Great Conservations Workplace Wellbeing
Handling Complaints Customer Service
Health & Safety Introduction Health & Safety
Healthy Living Workplace Wellbeing
Hiring Right First Time Interview Techniques
How to be Assertive Communication & Social Skills
How to Plan Your Own Development Personal Development
Hygienic Premises Food Safety & Hygiene
Impact and Influence Workplace Wellbeing
Individual Rights under GDPR Data Protection, Information & Security
Inducting a new Team Member Career Development
Introduction to Mental Health Workplace Wellbeing
Know Your Customer Customer Service
Lawful basis for Processing under GDPR Data Protection, Information & Security
Let’s Talk about Mental Health Workplace Wellbeing
Letting Go Workplace Wellbeing
Life Balance Workplace Wellbeing
Maintaining Existing Customers Customer Service
Making Objectives Happen Personal Development
Making the Change Managing Change
Managing Emotions Workplace Wellbeing
Managing Expectations Customer Service
Managing Personal Finances Finance
Managing Virtual Teams Management & Leadership
Manual Handling Health & Safety
Marriage & Civil Partnerships Equality & Diversity
Mentoring Management & Leadership
Microsoft Edge Microsoft Office
Millionaire Game – MS Outlook Microsoft Office
Millionaire Game – MS PowerPoint Microsoft Office
Millionaire Game – MS Teams Microsoft Office
Millionaire Game – MS Word Microsoft Office
Millionaire Game – MS Excel Microsoft Office
Mindfulness Workplace Wellbeing
Mindset Workplace Wellbeing
Motivation and Effective Feedback Management & Leadership
Moving or Falling Objects Health & Safety
MS Excel – Expert Microsoft Office
MS Excel – Advanced Microsoft Office
MS Excel – Intermediate Microsoft Office
MS Excel – Introduction Microsoft Office
MS Excel – Master Microsoft Office
MS Excel 2019 – Introduction Microsoft Office
MS Excel Test – Advanced Microsoft Office
MS Excel Test – Intermediate Microsoft Office
MS Excel Test – Introduction Microsoft Office
MS Internet Explorer 11 – Introduction Microsoft Office
MS Office 365 – Intermediate Microsoft Office
MS Office 365 – Introduction Microsoft Office
MS Office for IPAD – Introduction Microsoft Office
MS OneNote – Introduction Microsoft Office
MS Outlook – Intermediate Microsoft Office
MS Outlook – Introduction Microsoft Office
MS Outlook Test – Introduction Microsoft Office
MS PowerPoint – Advanced Microsoft Office
MS PowerPoint – Introduction Microsoft Office
MS PowerPoint – Intermediate Microsoft Office
MS PowerPoint 2019 – Introduction Microsoft Office
MS PowerPoint Test – Introduction Microsoft Office
MS Project – Intermediate Microsoft Office
MS Project – Introduction Microsoft Office
MS SharePoint Office 365 – Introduction Microsoft Office
MS SharePoint Office 365 – Site Owners Microsoft Office
MS Teams – Introduction Microsoft Office
MS Teams –Intermediate Microsoft Office
MS Visio – Introduction Microsoft Office
MS Windows 10 – Intermediate Microsoft Office
MS Windows 10 – Introduction Microsoft Office
MS Word – Expert Microsoft Office
MS Word – Advanced Microsoft Office
MS Word – Intermediate Microsoft Office
MS Word – Introduction Microsoft Office
MS Word – Master Microsoft Office
MS Word 2019 – Introduction Microsoft Office
MS Word Test – Advanced Microsoft Office
MS Word Test – Intermediate Microsoft Office
MS Word Test – Introduction Microsoft Office
Negotiation Skills Personal Development
Networking Career Development
Office Health & Safety Health & Safety
Online Collaboration – Intermediate Computer Fundamentals Series
Online Essentials – Introduction Computer Fundamentals Series
Online Essentials – Test Computer Fundamentals Series
Operational Agility Management & Leadership
PCI – DSS Finance
Performance Management Management & Leadership
Performance Troubleshooting Teamwork
Personal Agility Workplace Wellbeing
Personal Hygiene Food Safety & Hygiene
Planning & Monitoring Team Performance Management & Leadership
Planning for a Crisis Management & Leadership
Positive Thinking Workplace Wellbeing
Pregnancy & Maternity Equality & Diversity
Preparing the Report Literacy Skills
Presenting Data Communication & Social Skills
Presenting with Confidence Communication & Social Skills
Problem Solving Personal Development
Productivity Personal Development
Project Management Management & Leadership
Race Equality & Diversity
Recognising and Managing Anxiety Workplace Wellbeing
Relationship Building Workplace Wellbeing
Relaxation Workplace Wellbeing
Religion or Belief Equality & Diversity
Remote Health & Safety Health & Safety
Remote Networking Personal Development
Resilience Workplace Wellbeing
Right to work Social & Corporate Responsibilities
Safeguarding Children (ENG/WAL) Safeguarding
Safeguarding Children (N. IRE) Safeguarding
Safeguarding Children (SCOT) Safeguarding
Safeguarding Vulnerable Adults (ENG/WAL) Safeguarding
Safeguarding Vulnerable Adults (N. IRE) Safeguarding
Safeguarding Vulnerable Adults (SCOT) Safeguarding
Security Essentials – Introduction Computer Fundamentals Series
Security Essentials – Test Computer Fundamentals Series
Seeing Change Through Managing Change
Setting Objectives Personal Development
Sex Discrimination Equality & Diversity
Sexual Orientation Equality & Diversity
Sickness & Absence Workplace Wellbeing
Slips & Trips Health & Safety
Social Media Awareness Communication & Social Skills
Spelling & Punctuation Literacy Skills
Spreadsheets – Introduction Computer Fundamentals Series
Supporting yourself and others with Mental Health Workplace Wellbeing
Sustainability Social & Corporate Responsibilities
Tackling Mental Health Stigmas and Discrimination Workplace Wellbeing
Taking Action Management & Leadership
Taking the Lead Management & Leadership
Telephone Manner Customer Service
Temperature Control Food Safety & Hygiene
The Effective Leader Management & Leadership
The English Sentence Literacy Skills
The Need for Strategy Managing Change
Thriving in Change Managing Change
Time Management Personal Development
Tips for the Interviewee Interview Techniques
Training for Non-Trainers Management & Leadership
Unconscious Bias Equality & Diversity
Using Databases – Intermediate Computer Fundamentals Series
Value and Purpose Workplace Wellbeing
Vehicles In & Around the Warehouse Health & Safety
What’s Not Being Said Communication & Social Skills
Whistleblowing Social & Corporate Responsibilities
Winter Wellbeing Workplace Wellbeing
Word Processing – Introduction Computer Fundamentals Series
Work at Height Health & Safety
Working in teams Teamwork
Workplace Bullying Equality & Diversity
Workplace Diplomacy Communication & Social Skills
Workplace Ethics Management & Leadership
Workplace Security Social & Corporate Responsibilities
Writing the Report Literacy Skills
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