CPD Certified

MS Teams - Introduction (NEW - Nov 24)

This course is suitable for absolute beginners to MS Teams. We assume learners will already be familiar with using a keyboard, mouse, computer and assistive technology.  This Introduction course shows you how to 

  • Get started with MS Teams 
  • Work with Teams and Channels 
  • Use the Calendar and Host and Attending meetings 

Estimated Course duration is 2-3 hours. Each lesson takes on average 3-5 minutes to complete.

NOTE Microsoft is continually updating its software, unlike in the past where you could expect a new version every few years. New versions are available regularly with changes.  So, as you are learning Teams keep in mind that some wording may differ but the concept remains the same.

Go to the Learning Tips to view the Quick Reference Card to help you get started.



Course Content

Getting Started

Understanding Teams
Navigating Teams
User Settings
Accessing Teams and Switching Tenants

Chats & Messages

Create One to One & Group Chats
Reply & React to Messages
Message Options
Using @Mentions in Chats
Editing, Pinning & Deleting Chats
Formatting Chats
Creating Tasks from Chats
Attaching Files

Working with Teams

Combined and Separate Views
Teams vs Channels
Team Types
Showing & Hiding Teams/Channels
Joining & Leaving a Team
Finding Content
Filtering and Notifications Settings within Activity

Working with Channels

Channel Types
Adding Channels
Creating new Posts
Creating Announcements
Replying to Team Conversations
Using @ Mentions in Channels
Formatting Posts
Use Praise, Like and Reacting to Posts
Edit, Pin and Delete Posts
Obtain Channel Email Addresses

Using the Calendar

Navigating the Calendar
Adding Appointments
Instant Meetings

Hosting meetings

Meeting Types
Scheduling Meetings in the Teams Calendar
Meeting Options
Edit and Cancel Meetings
Creating Meeting Agendas
Meet Now vs Schedule Meetings
Meeting Options within the Meeting Window
Share Screen vs Window
Understanding the Meeting Control Bar
Leave vs End a Meeting

Attending Meetings

Accept and Join a Teams Meeting
Making Calls during a Meeting
Meeting Chat & Chat Bubbles
Reactions and Raising Hands
Activating Live Captions
Changing Backgrounds
Taking Notes & Assigning Tasks
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