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Caring for Vulnerable Customers

Caring for vulnerable customers is a cornerstone of customer and client care in modern corporate culture. How a company takes care of customers at a disadvantage reflects on its values and position in the marketplace.

Learning Objectives

This course will examine how to identify a vulnerable customer and how to consider making the appropriate allowances for their specific needs

Estimated Course duration is 15 - 20 minutes.


Course Content

Caring for Vulnerable Customers

Caring for Vulnerable Customers