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A Manager’s Guide to Leading with AI Management & Leadership
Active Listening Communication & Social Skills
Ambiguity Workplace Wellbeing
Anti-Money Laundering Social & Corporate Responsibilities
Benefits of Good Sleep Workplace Wellbeing
Better Judgement Workplace Wellbeing
Brand Reputation Customer Service
Bribery Act Social & Corporate Responsibilities
Budgeting Basics Finance
Building a Customer-Centric Culture Customer Service
Building a Strong Employee Support Network Management & Leadership
Building Confidence at Work Personal Development
Building Healthy Boundaries Health & Safety
Building Relationships with Customers Customer Service
Bullying and Harassment Equality & Diversity
Business Continuity Health & Safety
Caring for Vulnerable Customers Customer Service
Challenging the Status Quo Managing Change
Change Management – 40mins Management & Leadership
Changing Behaviours Workplace Wellbeing
Coaching Management & Leadership
Collaborative Working Teamwork
Communicating under Pressure Communication & Social Skills
Communicating with Body Language Communication & Social Skills
Communicating with Emotional Intelligence Communication & Social Skills
Communication Communication & Social Skills
Company Culture Management & Leadership
Competition Law Social & Corporate Responsibilities
Computer Essentials – Introduction Computer Fundamentals Series
Computer Essentials – Test Computer Fundamentals Series
Conducting Annual Performance Reviews Customer Service
COSHH – Control of Substances Hazardous to Health Health & Safety
Creating Customer Advocates Customer Service
Creativity Workplace Wellbeing
Critical Thinking Workplace Wellbeing
Curiosity Workplace Wellbeing
Customer Complaints Customer Service
Cyber Security Social & Corporate Responsibilities
Data Protection UK Data Protection, Information & Security
Dealing with Stress Personal Development
Decision Making at Work Personal Development
Demystifying AI – Artificial Intelligence Personal Development
Developing a Career Plan Career Development
Developing Leadership Management & Leadership
Digital Collaboration Teamwork
Digital Wellbeing Workplace Wellbeing
Display Screen Equipment (DSE) and Workstation Safety Health & Safety
Driving Safety Health & Safety
Effective Budget Management Finance
Effective Delegation Teamwork
Effective Hybrid Teams Communication & Social Skills
Effective Meetings Teamwork
Effective Meetings for Managers Management & Leadership
Effective Research and Reports Communication & Social Skills
Electrical Safety Health & Safety
Empathy Workplace Wellbeing
Environmental Awareness Social & Corporate Responsibilities
Equity, Diversity and Inclusion Equality & Diversity
Everyday Energy Workplace Wellbeing
Experiencing Change Managing Change
Fair Treatment of Customers Social & Corporate Responsibilities
Finance for non- Finance Managers Finance
Finance Payment Card Industry (PCI) Awareness Finance
Financial Wellbeing Workplace Wellbeing
Finding Your Role Model Teamwork
First Aid Health & Safety
First Impressions Career Development
Flexible Leadership Management & Leadership
Food Allergies Food Safety & Hygiene
Food Law Food Safety & Hygiene
Food Safety – Level 1 Food Safety & Hygiene
Food Safety Refresher Food Safety & Hygiene
Foundations of Customer Experience Customer Service
Fraud Awareness Social & Corporate Responsibilities
Freedom of Information Act Data Protection, Information & Security
From Manager to Leader Management & Leadership
Giving and receiving Feedback Management & Leadership
Google Chrome IT Skills
Great Conservations Workplace Wellbeing
Health & Safety Introduction Health & Safety
Health and Safety for Homeworkers Health & Safety
Healthy Living Workplace Wellbeing
Hiring Right First Time Interview Techniques
How to Form and Mobilise a Team Management & Leadership
How to Plan Your Own Development Personal Development
Impact and Influence Workplace Wellbeing
Information Security – 50mins Data Protection, Information & Security
International Business Travel Social & Corporate Responsibilities
Introducing Health and Safety Health & Safety
Introduction to Sustainability Social & Corporate Responsibilities
Let’s Talk about Mental Health Workplace Wellbeing
Letting Go Workplace Wellbeing
Life Balance Workplace Wellbeing
Living and Working with Addiction Workplace Wellbeing
Making the Change Managing Change
Managing a Conflict at Work Teamwork
Managing an Intergenerational Team Management & Leadership
Managing Emotions Workplace Wellbeing
Managing High Performing Teams Management & Leadership
Managing Hybrid Working Management & Leadership
Manual Handling Health & Safety
Measuring Customer Experience Customer Service
Mentoring Management & Leadership
Microsoft 365 Copilot Microsoft Office
Microsoft 365 Copilot Test – Free Version Microsoft Office
Microsoft Edge Microsoft Office
Millionaire Game – MS Outlook Microsoft Office
Millionaire Game – MS PowerPoint Microsoft Office
Millionaire Game – MS Teams Microsoft Office
Millionaire Game – MS Word Microsoft Office
Millionaire Game – Copilot Microsoft Office
Millionaire Game – MS Excel Microsoft Office
Mindfulness Workplace Wellbeing
Mindset Workplace Wellbeing
Modern Slavery Social & Corporate Responsibilities
Moving or Falling Objects Health & Safety
MS Excel – Expert Microsoft Office
MS Excel – Advanced Microsoft Office
MS Excel – Intermediate Microsoft Office
MS Excel – Introduction Microsoft Office
MS Excel – Master Microsoft Office
MS Excel 365 – Master Microsoft Office
MS Excel 365 – Master Test Microsoft Office
MS Excel 365 – Advanced Microsoft Office
MS Excel 365 – Advanced Test Microsoft Office
MS Excel 365 – Expert Microsoft Office
MS Excel 365 – Intermediate Microsoft Office
MS Excel 365 – Intermediate Test Microsoft Office
MS Excel 365 – Introduction Microsoft Office
MS Excel 365 – Introduction Test Microsoft Office
MS Excel Test – Advanced Microsoft Office
MS Excel Test – Intermediate Microsoft Office
MS Excel Test – Introduction Microsoft Office
MS Internet Explorer 11 – Introduction Microsoft Office
MS Office 365 – Intermediate Microsoft Office
MS Office 365 – Introduction Microsoft Office
MS Office for IPAD – Introduction Microsoft Office
MS OneNote – Introduction Microsoft Office
MS OneNote – Introduction Test Microsoft Office
MS OneNote Desktop and Windows 10 – Introduction Microsoft Office
MS Outlook 365 – Intermediate Microsoft Office
MS Outlook 365 – Introduction Microsoft Office
MS Outlook 365 Intermediate Test Microsoft Office
MS Outlook 365 Introduction Test Microsoft Office
MS Outlook Test – Intermediate Microsoft Office
MS Outlook Test – Introduction Microsoft Office
MS PowerPoint – Advanced Microsoft Office
MS PowerPoint – Introduction Microsoft Office
MS PowerPoint – Intermediate Microsoft Office
MS PowerPoint 2016 – Advanced Test Microsoft Office
MS PowerPoint 2016 – Intermediate Test Microsoft Office
MS PowerPoint 365 – Advanced Microsoft Office
MS PowerPoint 365 – Intermediate Microsoft Office
MS PowerPoint 365 – Intermediate Test Microsoft Office
MS PowerPoint 365 – Introduction Microsoft Office
MS PowerPoint 365 – Introduction Test Microsoft Office
MS PowerPoint 365 – Advanced Test Microsoft Office
MS PowerPoint Test – Introduction Microsoft Office
MS Project – Intermediate Microsoft Office
MS Project – Introduction Microsoft Office
MS SharePoint 365 – Introduction Microsoft Office
MS SharePoint 365 – Site Owners Microsoft Office
MS SharePoint Introduction Test Microsoft Office
MS Teams – Intermediate Test Microsoft Office
MS Teams – Introduction Test Microsoft Office
MS Teams – Advanced Microsoft Office
MS Teams – Advanced Test Microsoft Office
MS Teams – Intermediate Microsoft Office
MS Teams – Introduction Microsoft Office
MS Visio – Introduction Microsoft Office
MS Windows 10 – Intermediate Microsoft Office
MS Windows 10 – Introduction Microsoft Office
MS Word – Expert Microsoft Office
MS Word – Advanced Microsoft Office
MS Word – Intermediate Microsoft Office
MS Word – Introduction Microsoft Office
MS Word – Master Microsoft Office
MS Word 365 – Intermediate Microsoft Office
MS Word 365 – Intermediate Test Microsoft Office
MS Word 365 – Introduction Microsoft Office
MS Word 365 – Introduction Test Microsoft Office
MS Word 365 – Advanced Test Microsoft Office
MS Word 365 Advanced Microsoft Office
MS Word Test – Advanced Microsoft Office
MS Word Test – Intermediate Microsoft Office
MS Word Test – Introduction Microsoft Office
Negotiation Skills Personal Development
Networking Career Development
Office Safety Health & Safety
Online Collaboration – Intermediate Computer Fundamentals Series
Online Essentials – Introduction Computer Fundamentals Series
Online Essentials – Test Computer Fundamentals Series
Operational Agility Management & Leadership
Performance Management Management & Leadership
Personal Agility Workplace Wellbeing
Personal Hygiene Food Safety & Hygiene
Personal Productivity Personal Development
Planning & Monitoring Team Performance Management & Leadership
Planning for a Crisis Management & Leadership
Positive Thinking Workplace Wellbeing
Presentations – Introduction Computer Fundamentals Series
Presentations Introduction Test Computer Fundamentals Series
Presenting with Confidence Communication & Social Skills
Problem Solving Personal Development
Psychological Safety Workplace Wellbeing
Recognising and Managing Anxiety Workplace Wellbeing
Relationship Building Workplace Wellbeing
Relaxation Workplace Wellbeing
Remote Health & Safety Health & Safety
Resilience Workplace Wellbeing
Respiratory Illness and Pandemic Awareness Health & Safety
Right to work Social & Corporate Responsibilities
Risk Assessments Health & Safety
Safeguarding Children Safeguarding
Safeguarding Vulnerable Adults Safeguarding
Security Essentials – Introduction Computer Fundamentals Series
Security Essentials – Test Computer Fundamentals Series
Seeing Change Through Managing Change
Setting Objectives Personal Development
Slips & Trips Health & Safety
Social Media Awareness Communication & Social Skills
Spreadsheets – Introduction Computer Fundamentals Series
Spreadsheets Introduction Test Computer Fundamentals Series
Stress Awareness Health & Safety
Succession Planning Management & Leadership
Supporting Wellbeing and Attendance Social & Corporate Responsibilities
Supporting yourself and others with Mental Health Workplace Wellbeing
Sustainable Business Management Social & Corporate Responsibilities
Tackling Mental Health Stigmas and Discrimination Workplace Wellbeing
Talent Management Management & Leadership
Teamwork – 40 mins Teamwork
Technology and Innovation Customer Service
The Customer Promise and Customer Journey Customer Service
The Effective Leader Management & Leadership
The Need for Strategy Managing Change
Thriving in Change Managing Change
Time Management Personal Development
Training for Non-Trainers Management & Leadership
Unconscious Bias Equality & Diversity
Using Databases – Intermediate Computer Fundamentals Series
Value and Purpose Workplace Wellbeing
Vehicles In & Around the Warehouse Health & Safety
Violence and Aggression in the Workplace Health & Safety
Ways of Communicating with Customers Customer Service
Whistleblowing with Confidence Social & Corporate Responsibilities
Windows 11 – Introduction Microsoft Office
Winter Wellbeing Workplace Wellbeing
Word Processing – Advanced Computer Fundamentals Series
Word Processing – Introduction Computer Fundamentals Series
Word Processing Advanced Test Computer Fundamentals Series
Word Processing Introduction Test Computer Fundamentals Series
Workplace Diplomacy Communication & Social Skills
Workplace Ethics – Code of Conduct Management & Leadership
Workplace Security Social & Corporate Responsibilities
Zoom Conferencing IT Skills
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