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A Balancing Act

Customer Service

A Positive Perspective

Customer Service

Mental Health, Anxiety, Sleep

Active Listening

Communication & Social Skills

Ambiguity

Workplace Wellbeing

Anti-Money Laundering

Social & Corporate Responsibilities

Anti-Slavery

Social & Corporate Responsibilities

Appraisal Interviews

Interview Techniques

Approaching New Customers

Customer Service

Asking the Right Questions

Communication & Social Skills

Benefits of Good Sleep

Workplace Wellbeing

Mental Health, Anxiety,

Better Judgement

Workplace Wellbeing

Body Language

Communication & Social Skills

PowerPoint, Business, Presentations, presenting, interview, interviews

Brand & Reputation

Customer Service

interview, interviews

Bribery Act

Social & Corporate Responsibilities

Budgeting Basics

Finance

MS Excel, Computer,Spreadsheets,

Career Planning

Career Development

interview, interviews

Caring for Vulnerable Customers

Customer Service

Challenging the Status Quo

Managing Change

Changing Behaviours

Workplace Wellbeing

Coaching

Management & Leadership

Coaching and Mentoring

Management & Leadership

Collaborative Working

Teamwork

Communicating under Pressure

Communication & Social Skills

Communicating with Emotional Intelligence

Communication & Social Skills

Communicating with Respect

Customer Service

Company Culture

Management & Leadership

Competition Law

Social & Corporate Responsibilities

Computer Essentials – Introduction

Computer Fundamentals Series

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Computer Essentials – Test

Computer Fundamentals Series

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Confidence

Personal Development

interview, interviews

Covid-19 Response for Employees

Health & Safety

coronavirus, Covid,

Covid-19 Response for Managers

Health & Safety

coronavirus, Covid,

Creativity

Workplace Wellbeing

Critical Thinking

Workplace Wellbeing

Curiosity

Workplace Wellbeing

Cyber Security

Social & Corporate Responsibilities

Dangerous Substances

Health & Safety

Data Protection UK

Data Protection, Information & Security

Dealing with Conflict

Teamwork

Dealing with Stress

Personal Development

Decision Making

Personal Development

Developing Leadership

Management & Leadership

Digital Wellbeing

Workplace Wellbeing

Display Screen Equipment

Health & Safety

DSE, computer, safety

Driving at Work

Social & Corporate Responsibilities

Effective Delegation

Teamwork

Effective Meetings

Teamwork

MS Teams, virtual

Effective Research

Communication & Social Skills

Effective Writing

Communication & Social Skills

MS Word

Electrical Safety

Health & Safety

electrical, electricity

Email Etiquette

Customer Service

MS Outlook,, Business,

Empathy

Workplace Wellbeing

Equality and Diversity Awareness

Equality & Diversity

Equality and Diversity Refresher

Equality & Diversity

Everyday Energy

Workplace Wellbeing

Experiencing Change

Managing Change

Expressing Yourself

Communication & Social Skills

Fair Treatment of Customers

Social & Corporate Responsibilities

Finance for non- Finance Managers

Finance

MS Excel, Computer,Spreadsheets,

Financial Wellbeing

Workplace Wellbeing

Finance, Budgets

Finding Your Role Model

Teamwork

Fire

Health & Safety

First Aid

Health & Safety

First Impressions

Career Development

interview, interviews

Flexible Leadership

Management & Leadership

Food Law

Food Safety & Hygiene

Fraud Awareness

Social & Corporate Responsibilities

Giving and receiving Feedback

Management & Leadership

Google Chrome

IT Skills

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Great Conservations

Workplace Wellbeing

Handling Complaints

Customer Service

Health & Safety Introduction

Health & Safety

Healthy Living

Workplace Wellbeing

Hiring Right First Time

Interview Techniques

interview, interviews

How to be Assertive

Communication & Social Skills

How to Plan Your Own Development

Personal Development

Impact and Influence

Workplace Wellbeing

Inducting a new Team Member

Career Development

Insider trading

Finance

Introduction to Mental Health

Workplace Wellbeing

anxiety

Know Your Customer

Customer Service

Let’s Talk about Mental Health

Workplace Wellbeing

anxiety

Letting Go

Workplace Wellbeing

Life Balance

Workplace Wellbeing

Maintaining Existing Customers

Customer Service

Making Objectives Happen

Personal Development

Making the Change

Managing Change

Managing Emotions

Workplace Wellbeing

Managing Expectations

Customer Service

Managing Hybrid Working

Management & Leadership

MS Teams, Business, Computer, Virtual, Office 365, SharePoint, Effective Meetings, virtual, hybrid

Managing Personal Finances

Finance

MS Excel, Computer,Spreadsheets,

Manual Handling

Health & Safety

Mentoring

Management & Leadership

Microsoft Edge

Microsoft Office

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Millionaire Game – MS Outlook

Microsoft Office

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Millionaire Game – MS PowerPoint

Microsoft Office

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Millionaire Game – MS Teams

Microsoft Office

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Millionaire Game – MS Word

Microsoft Office

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Millionaire Game – MS Excel

Microsoft Office

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Mindfulness

Workplace Wellbeing

Mental Health, Anxiety

Mindset

Workplace Wellbeing

Mental Health, Anxiety

Motivation and Effective Feedback

Management & Leadership

Moving or Falling Objects

Health & Safety

MS Excel – Expert

Microsoft Office

Microsoft, Finance, Business, spreadsheets, computer

MS Excel – Advanced

Microsoft Office

Microsoft, Finance, Business, spreadsheets, computer

MS Excel – Intermediate

Microsoft Office

Microsoft, Finance, Business, spreadsheets, computer

MS Excel – Introduction

Microsoft Office

Microsoft, Finance, Business, spreadsheets, computer

MS Excel – Master

Microsoft Office

Microsoft, Finance, Business, spreadsheets, computer

MS Excel 365 – Intermediate

Microsoft Office

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MS Excel 365 – Introduction

Microsoft Office

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MS Excel Test – Advanced

Microsoft Office

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MS Excel Test – Intermediate

Microsoft Office

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MS Excel Test – Introduction

Microsoft Office

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MS Internet Explorer 11 – Introduction

Microsoft Office

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MS Office 365 – Intermediate

Microsoft Office

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MS Office 365 – Introduction

Microsoft Office

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MS Office for IPAD – Introduction

Microsoft Office

MS OneNote – Introduction

Microsoft Office

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MS OneNote Desktop and Windows 10 – Introduction

Microsoft Office

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MS Outlook 365 – Intermediate

Microsoft Office

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MS Outlook 365 – Introduction

Microsoft Office

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MS Outlook Test – Introduction

Microsoft Office

Microsoft, Email, Email Etiquette, Business, Test, Games, tests

MS PowerPoint – Advanced

Microsoft Office

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MS PowerPoint – Introduction

Microsoft Office

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MS PowerPoint – Intermediate

Microsoft Office

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MS PowerPoint 365 – Intermediate

Microsoft Office

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MS PowerPoint 365 – Introduction

Microsoft Office

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MS PowerPoint Test – Introduction

Microsoft Office

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MS Project – Intermediate

Microsoft Office

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MS Project – Introduction

Microsoft Office

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MS SharePoint 365 – Introduction

Microsoft Office

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MS SharePoint 365 – Site Owners

Microsoft Office

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MS Teams – Introduction

Microsoft Office

Microsoft, Computer, Virtual, office 365, Effective Meetings

MS Teams –Intermediate

Microsoft Office

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MS Visio – Introduction

Microsoft Office

Microsoft, Computer,

MS Windows 10 – Intermediate

Microsoft Office

Microsoft, Computer,

MS Windows 10 – Introduction

Microsoft Office

Microsoft, Computer,

MS Word – Expert

Microsoft Office

Microsoft, Business, literacy, computer, spelling, writing

MS Word – Advanced

Microsoft Office

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MS Word – Intermediate

Microsoft Office

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MS Word – Introduction

Microsoft Office

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MS Word – Master

Microsoft Office

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MS Word 365 – Intermediate

Microsoft Office

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MS Word 365 – Introduction

Microsoft Office

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MS Word Test – Advanced

Microsoft Office

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MS Word Test – Intermediate

Microsoft Office

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MS Word Test – Introduction

Microsoft Office

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Negotiation Skills

Personal Development

Networking

Career Development

Office Health & Safety

Health & Safety

Online Collaboration – Intermediate

Computer Fundamentals Series

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Online Essentials – Introduction

Computer Fundamentals Series

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Online Essentials – Test

Computer Fundamentals Series

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Operational Agility

Management & Leadership

PCI – DSS

Finance

ms Excel

Performance Management

Management & Leadership

Performance Troubleshooting

Teamwork

Personal Agility

Workplace Wellbeing

Personal Hygiene

Food Safety & Hygiene

Planning & Monitoring Team Performance

Management & Leadership

Planning for a Crisis

Management & Leadership

Planning Your Report

Literacy Skills

MS Word

Positive Thinking

Workplace Wellbeing

Mental Health, Anxiety

Presentations – Introduction

Computer Fundamentals Series

Business, literacy, computer, ICDL, ECDL, powerpoint, presenting, presentation

Presenting Data

Communication & Social Skills

PowerPoint, MS Excel, Business, presentations

Presenting with Confidence

Communication & Social Skills

PowerPoint, MS Excel, Business, presentations

Problem Solving

Personal Development

Productivity

Personal Development

Project Management

Management & Leadership

Recognising and Managing Anxiety

Workplace Wellbeing

mental health

Relationship Building

Workplace Wellbeing

Relaxation

Workplace Wellbeing

Mental Health, Anxiety, sleep

Remote Health & Safety

Health & Safety

Remote Networking

Personal Development

Resilience

Workplace Wellbeing

Right to work

Social & Corporate Responsibilities

Safeguarding Children

Safeguarding

risk, safeguarding, vulnerable

Safeguarding Vulnerable Adults

Safeguarding

vulnerable, risk,

Security Essentials – Introduction

Computer Fundamentals Series

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Security Essentials – Test

Computer Fundamentals Series

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Seeing Change Through

Managing Change

Setting Objectives

Personal Development

Sickness & Absence

Workplace Wellbeing

Slips & Trips

Health & Safety

Social Media Awareness

Communication & Social Skills

Spelling & Punctuation

Literacy Skills

MS Word

Spreadsheets – Introduction

Computer Fundamentals Series

ecdl, finance, computer, essentials, icdl

Supporting yourself and others with Mental Health

Workplace Wellbeing

anxiety

Sustainability

Social & Corporate Responsibilities

Tackling Mental Health Stigmas and Discrimination

Workplace Wellbeing

anxiety

Taking Action

Management & Leadership

Taking the Lead

Management & Leadership

Telephone Manner

Customer Service

The Effective Leader

Management & Leadership

The English Sentence

Literacy Skills

MS Word

The Need for Strategy

Managing Change

Thriving in Change

Managing Change

Time Management

Personal Development

Tips for the Interviewee

Interview Techniques

interview, interviews

Training for Non-Trainers

Management & Leadership

Unconscious Bias

Equality & Diversity

Using Databases – Intermediate

Computer Fundamentals Series

ecdl, databases, computer, essentials, icdl

Value and Purpose

Workplace Wellbeing

Vehicles In & Around the Warehouse

Health & Safety

What’s Not Being Said

Communication & Social Skills

Whistleblowing

Social & Corporate Responsibilities

Winter Wellbeing

Workplace Wellbeing

Word Processing – Advanced

Computer Fundamentals Series

Business, literacy, computer, ECDL, ICDL, writing, wordprocessing, Word

Word Processing – Introduction

Computer Fundamentals Series

Business, literacy, computer, ECDL, icdl, writing, wordprocessing, Word

Work at Height

Health & Safety

Working in teams

Teamwork

MS Teams, Business, Computer, Virtual

Workplace Bullying

Equality & Diversity

Workplace Diplomacy

Communication & Social Skills

Workplace Ethics

Management & Leadership

Workplace Security

Social & Corporate Responsibilities

Writing Your Report

Literacy Skills

MS Word

Zoom Conferencing

IT Skills

zoom, conferencing