Email Etiquette
This module explores sending and replying to emails. Along with a
break-down of the technical terms and different functions associated with
emailing, this course will provide you with some useful hints and tips for
writing business emails. The module will explore when to send an email and when
not as well as consider how you want the email to be received by the person
it’s being sent to.
Learning Objectives
- Explain the different features of an email,
- identify when it is and isn’t appropriate to use email as a means of communicating and
- consider what you are trying to achieve out of an email
Estimated Course duration is 15 - 20 minutes.