MS Outlook - Introduction

This introductory MS Outlook course is for anyone who needs to understand how Outlook works. Suitable for beginners. 

By the end of this course you will be able to understand how to navigate between email, calendar, the to do bar and your contacts. You will be able to create and address an email, as well as reply and forward emails. You will learn how to save a message as a draft to send later, attach files to emails, and attach items such as previous emails. You will be able to work with the message ruler, enter appointments and events, classify and categorise appointments, schedule a meeting and set and delete reminders. Lastly you will learn how to create and forward contacts, add tasks to the to do bar, assign tasks and keep track of them. 

Estimated Course duration is 3 hours.  Each lesson takes on average 3-5 minutes to complete.

You can also access our Quick Tip Videos, that only last a few minutes, under Tips and Tricks.

Course Content

Getting Started

Getting Started with Outlook
The Ribbon
Customising the Ribbon
BackStage View
Folder Pane
Mini ToolBar
Quick Access ToolBar
Reading Pane
Getting Help
To Do Bar


Addressing the Message
Creating and Formatting a Message
Live Preview
Sending and Receiving Emails
Reply and Reply to All
Forwarding Emails
Conversation View
Mail Tips
Saving a Message to Send Later
Attaching Files and Items
Printing Emails
Previewing Attachments
Message Ruler


Weather Bar
Entering Appointments
Navigating the Calendar
Entering all day Events
Classifying an Appointment
Categorising an Appointment
Schedule Meetings
Using Find Time NEW
Printing the Calendar
Setting Reminders
Dealing with Reminders


Creating Contacts
Creating Contact Groups
People Card
Electronic Business Cards


Assigning Tasks to Yourself and Others