Email Etiquette

This module explores sending and replying to emails. Along with a break-down of the technical terms and different functions associated with emailing, this course will provide you with some useful hints and tips for writing business emails. The module will explore when to send an email and when not as well as consider how you want the email to be received by the person it’s being sent to. 

Learning Objectives

• Explain the different features of an email, 
• identify when it is and isn’t appropriate to use email as a means of communicating and 
• consider what you are trying to achieve out of an email

Estimated Course duration is 15 - 20 minutes.