Social Media Awareness

This video explores how social media platforms have changed the way society interacts. It is more important than ever that organisations understand and utilise this technology to form relationships with customers in real time.

Learning Objectives

• Gain a better understanding of the impact, risks and benefits of using social media as well as the reasons why people share information and the value of producing engaging content.
  

Estimated Course duration is 15 - 20 minutes.